77hba Privacy Policy

77hba ("we", "us", or "platform") provides a safe and reliable service for online gaming users in Bangladesh. This Privacy Policy ("Policy") clearly explains what information we collect when you use 77hba's website, application, or related services, how that information is used, and what your rights are. By accessing this page or using the service, you are agreeing to this Privacy Policy.

1. Information We Collect

When registering and using services on 77hba, we may collect the following types of information:

1.1 Personal Identity Information

• Full name, date of birth, and gender
• Email address and contact details
• National ID number or other identity documents (where legally required)
• Residential address

1.2 Financial and Transaction Information

• Records of deposits and withdrawals made via bKash, Nagad, Rocket, or bank transfer
• Transaction amounts, dates, and methods
• The last few digits of the payment account number (we do not store the full account number)

1.3 User Behaviour and Technical Information

• IP address, browser type, and operating system
• Device identifiers and location information
• Session duration, page visit history, and game play history
• Information collected through cookies and similar tracking technologies

1.4 Support and Communication Information

• Messages you send via live chat or email
• Records of complaints, requests, and feedback

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2. Purpose of Data Collection

We use your information for the following legitimate purposes:

2.1 Account Management and Verification

Your personal information is used to complete the registration process, verify your identity, and ensure account security. 77hba provides services only to those aged 21 and above, so age verification is an essential part of this process.

2.2 Service Operation and Improvement

Information is used to process your deposits, withdrawals, and transactions, and to improve the gaming experience. By analysing your preferences and usage patterns, we work to make the platform easier and more enjoyable to use.

2.3 Security and Fraud Prevention

Our security team reviews information to prevent fraudulent activity, unauthorised access, and money laundering. This is essential for protecting the interests of all 77hba users.

2.4 Legal Compliance

We may process your information to comply with applicable laws, regulations, or government directives. It is our responsibility to provide information in response to valid requests from legal authorities.

2.5 Communication and Support

We may contact you by email or live chat to share important information about your account, transactions, or services.

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3. Data Storage and Security

77hba uses SSL (Secure Socket Layer) encryption technology to protect your information. Our servers and databases are secured by industry-standard security measures.

3.1 Encryption and Technical Protection

Every connection to the website is encrypted via SSL/TLS protocol. Your password is stored in hashed form — never in plain text. Sensitive financial information is protected by an additional layer of encryption.

3.2 Access Control

Only authorised 77hba staff may access your information for specific, necessary purposes. A log of every access is recorded and regularly audited.

3.3 Data Retention Period

We retain your information for as long as your account is active and for the period required by law. Even after an account is closed, certain information may need to be kept for a defined period to meet legal and regulatory requirements.

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4. Sharing Information with Third Parties

77hba does not sell your personal information or share it with third parties for commercial purposes. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

Only the necessary information is shared with trusted third parties for payment processing (bKash, Nagad, Rocket, and bank transfer), technology infrastructure, and fraud prevention. These partners are contractually bound to uphold 77hba's privacy standards.

4.2 Legal Authorities

We may provide information on the basis of a court order, government investigation, or valid request from a law enforcement agency. In such cases, we provide only the minimum necessary information, based on legal advice.

4.3 Business Transfers

In the event of a business merger or acquisition, your information may be transferred to the new operating entity. You will be notified in advance in such circumstances.

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5. Cookies and Tracking Technologies

Cookies are used on the 77hba website to improve your browsing experience and ensure the functionality of the service.

5.1 Essential Cookies

These cookies are essential for the basic operation of the website — such as maintaining login sessions, security verification, and storing transaction information. They cannot be disabled.

5.2 Analytical Cookies

These cookies help us understand how users are using the website. The information collected is anonymous and is used to improve the service. You can control these cookies through your browser settings.

5.3 Preference Cookies

These cookies are used to remember your language preference, display settings, and other personalised experience choices.

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6. Your Rights

As a 77hba user, you have the following rights:

6.1 Right to Access Information

You can request details of the personal information stored in your account at any time. To do so, email [email protected] or contact us via 24/7 live chat.

6.2 Right to Correct Information

If any of your personal information is incorrect, you can request a correction through our support team. After submitting the request with the appropriate verification documents, we will complete the correction as soon as possible.

6.3 Right to Delete Information

You may request to close your account and delete your personal information. However, due to legal obligations, we may be required to retain certain information for a defined period.

6.4 Right to Object to Data Processing

If you have any objection to marketing communications or specific types of data processing, please let our support team know. We will respect your preferences accordingly.

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7. Protection of Minors

77hba strictly provides services only to those aged 21 and above. We do not knowingly collect or process information from any minor. If a user is found to be a minor, their account will be closed immediately and the collected information will be deleted.

If a parent or guardian believes their child has registered on 77hba, please contact [email protected] immediately.

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8. International Data Transfers

In the course of operating 77hba's services, your information may be processed on servers located in various countries. For such transfers, we ensure that the receiving party maintains a level of data protection equivalent to or higher than this Privacy Policy. Encrypted connections are always used when transferring data.

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9. Changes to the Privacy Policy

77hba reserves the right to update this Privacy Policy at any time. For significant changes, we will send a notice to your registered email address and clearly announce it on the website. Continued use of the platform after a policy change will be taken as your agreement to the new policy.

The "Last Updated" date shown at the top of this page always indicates the date of the most recent revision.

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10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our support team: